PRINT HEADSHOTS FAQ
1. What type of printing and paper does Print Headshots use?
We print with TRUE 8 x 10 photo quality, not laser printer prints or digital printing on that old dated card stock paper. No toner or ink, only true photo developing is used. Our printing provides exceptional detail with incredible color and quality. Card stock is so 80’s that make you look dated and casting directors do not like that bulky heavy paper. Always stick to what casting directors prefer, you don’t want to annoy them.
We use HD Quality Matte/Luster or Gloss Photo stock . Our photo stock provides exceptional color and density to your headshot prints and are slightly thicker than standard photo stock. The prints are blank on the back, no watermarks.
2. Can I just go to my local pharmacy or color copy shop to print my headshots ?
Really??? You spend so much money on your photo shoot and your headshots are key to your success. If you submit an amateur headshot into your audition, you will look “green” and dated and you will not provide a good first impression.
Also, these places print with low quality and do not catch errors with your images, setup borders or name type set… they just take your file and print. Let us do all the work for a low flat rate and higher quality.
3. Does Print Headshots provide retouching for free?
Absolutely, we provide FREE retouching. You can select the retouching options on the order form. Remember, casting directors want you to look at natural as possible. We also provide free Layouts/Setups, name placements, agency logos, etc.
4. Why don’t you use card stock paper?
Card stock is not recommended or favored by casting directors or agents. Remember, its not about what you like, its what is favored by casting directors. You do not want to annoy them with bulky heavy card stock paper with poor print quality, it makes you look like an amateur.
5. Should I print resumes on the back of my headshots?
No! You should not print resumes on the back of headshots. Since “working actors” should be updating resumes regularly either with new casting roles or training, casting directors will get the impression that you have not updated your resume recently which looks bad. Also, casting directors sometimes prefer to be able to separate your headshot and résumé if need be. With our photo paper you cannot print resumes on the back.
6. What is the best method to submit my images?
The best way to submit your images to Print Headshots is to upload files directly from the CD that was given to you. At times, computers lower resolution to save on hard drive space when you transfer files from the CD to your desktop.
7. How fast can you print and ship my headshot prints?
At Print Headshots, most headshot prints ship same day after proof approval and payment has been made, but we ask you to allow at least 24 hours before an order can be shipped. If you need your order at a specific date, please specify on the order form and we will let you know your deadline can be reached.
8. Can you print headshots really really fast. I need them tomorrow!
Yes! At Print Headshots, Rush delivery is available. Rush delivery is not always available- please contact for availability. Rush Processing is always FREE at Print Headshots! However, you may have to pay for Overnight Shipping.
9. Can I just pay for the headshot photos when I get them?
Unfortunately, Print Headshots does not ship COD. At Print Headshots, we strive to keep costs down by buying our supplies in bulk and pass down that savings to our customers, in order to continue doing so, we must collect payment for your headshot prints before it ships.
10. Your order form is too long is there an easy way to place my order?
Sure, you can email us files along with layout, order and contact information to info@printheadshots.com or printheadshots@gmail.com
11. How does Print Headshots accept payment?
Print Headshots accepts all major credit cards and paypal. We will email a payment link once you approve your order or call for payment if you prefer.
12. Can I get a proof to approve?
Headshot proofs are available via e-mail only. When viewing proofs pay particular attention to the spelling and layout details. There can be color variations between what we see on our monitors and what you see when you view your proofs online.
Since we offer hassle free full refunds, we do not offer free hard copy samples.
13. I am having trouble uploading my files. I keep getting an error message or the page stalls, what should I do?
Since we get so many orders a day- sometimes our upload server gets overloaded and files are unable to upload properly. If this occurs- you may e-mail the images to us at info@printheadshots.com or printheadshots@gmail.com
14. I got my headshot photos and a few prints are damaged, what should I do?
This sometimes occurs during the shipping process. We typically over print the orders so you get an extra print or so with your order to compensate for any prints that have been damaged, feel free to call us at 714.479.0216 to discuss the matter with a Print Headshots representative.
15. If I approve the proof and receive my order and there is a misspelling that I missed on the proof- can I still get a reprint?
Sorry, but no. Once the proof has been approved any spelling errors or layout problems is the responsibility of the client. So please take special care when viewing your proof. If you are unable to view some of the stats because they show up too small on the proof- please notify us and we will e-mail another proof. Please remember- once a proof has been approved no free reprints can be made in regards to spelling or layout errors.
16. How do I know if my file has the correct resolution to produce a good print?
There are many variables involve in determining correct file resolution, so the best thing to do is to submit your order with your file. Someone will immediately look and determine if the file has the correct resolution and notify you if there are any issues
To ensure best resolution possible, please DO NOT crop your images, we will do that for you, just specify on the order form if needed. Many decide to crop on their own and then incorrectly save the new file in high resolution.
